Report Problem/Request Service

Welcome to the City's online report of a problem/request for service tool. Residents can use this online form to report non-emergency issues such as broken street lights, graffiti or problems in our parks.

Submissions are reviewed daily during regular business hours. Residents are encouraged to check in after 7 business days to see the status of the request. (Weekdays, 8am – 4pm, excluding holidays)  IMPORTANT NOTE: This service is not intended for emergencies.

Missed Garbage, Recycling, or Organics Collection

To report a missed collection or a damaged cart, please contact SRP directly. You can call or text 250-946-8370, or email ferniebins@srpprojects.ca for assistance.

 Other Non-Emergency Requests

Select a category ⤵️

		*Seasonal

                                                   

 IMPORTANT NOTE: This service is not intended for emergencies.

 

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