2020 Citizen Satisfaction Survey Results

Every year, the Citizen Satisfaction Survey is made available to the public to provide an opportunity for citizens to give feedback and allow Council and staff to better understand how City services are perceived in the community.

The 2020 Citizen Satisfaction Survey was made available to the public for 14 days, from February 11 – February 24, 2020.

In 2020, 481 people completed the survey. This is a 73% increase in participation from 2019 (278 respondents) and a 176% increase from 2018 (174 respondents).

Check out the survey results here: 2020 Citizen Satisfaction Survey Report