2023 Citizen Satisfaction Survey

The 2023 Citizen Satisfaction Survey is now open. Click here to access the online survey. 

The Citizen Satisfaction Survey allows citizens to give feedback on key community issues, services and programs. The survey results will be provided to Council and the public in January 2024, prior to the budget process, to help shape important decisions and long-term planning.

The survey will take a few moments to complete, and participation allows for a chance to win one of three $100 local gift cards.

  How to Participate:

Each household in the City of Fernie has been mailed a unique pin code and instructions on taking the survey.  Additional pin codes can be requested by calling 403-209-4110 if more than one household member would like to participate. 

If you have problems accessing the survey with your link and unique pin code, please get in touch with Yang Qin at 403-209-4110 or fernieCitSat2023@leger360.com. Inquiries will be responded to on weekdays between 9am-5pm MST.

Do you need in person support? 

**If you or someone you know requires assistance completing the online survey, the Fernie Heritage Library(External link) can help during their regular business hours.