2017 Citizen Satisfaction Survey Report

The Citizen Satisfaction Survey is an annual survey put out by the City of Fernie to gauge citizen satisfaction related to several topics including municipal services, citizen engagement, local business development and public safety.

The 2017 survey was available to the public to complete for three weeks, closing on May 29, 2017. During the three week period 116 people completed a survey, either online or a hardcopy. This number was up significantly from the 67 people who completed the 2016 survey, but was still approximately half of the 240 people who completed the 2015 version of the survey.

The data from the 2017 Survey was compared to the data from the previous two years.

The staff report was present to Council at the Committee of the Whole Meeting on June 26, 2017.